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Please note that PGA reserves the right to change the above itinerary and hotel arrangements.

Frequently Asked Questions

1. What is the package price? What does the package price include?

Package price (prices are explained in another page) for each person for twin sharing room (5D4N) •Hotel with daily breakfast •Goodie bag and t-shirt upon arrival in Bali •Transportation oAirport arrival pickup (only on 6th December & 7th December, from 0800hrs to 2100hrs) oAirport departure pick-up (only on 11th December till 8pm, or more than 15 in a group on 12th December till 12pm) •Lunch, mineral water and snack for all students and teachers during competition day •Gala lunch for all guests during award ceremony

2. What do parents need to complete when participating in the STEAM Ahead? What if I cannot travel with my kid(s)?

Every guardian(parent) is required to complete the TRIP RISK ACKNOWLEDGEMENT&LIABILITY WAIVER FORM. If a guardian does not accompany the participant to STEAM Ahead, an additional fee of $1980.00 will be required.  If a guardian entrusts someone else to take care of their child, they will also need to complete the Child-Travel-Consent-Form.

3. Does the package price include Travel insurance?

Travel insurance is NOT included in the package. It is compulsary for each guest to purchase their own insurance for the event. PGA is not responsible for, nor will it be held liable for, any injury, damage or loss suffered on account of any conditions, actions or omissions that are beyond its reasonable control during STEAM Ahead 2023.

4. Anything I need to wear or to bring?

Wear STEAM Ahead T-shirt on the competition day. Must remember to bring along your contest pass, pencil, and eraser. Please wear your ethnic costume during the award ceremony day. Parents need to wear smart casual. Please bring along a photocopy of the passport for the hotel registration.

5. Our family is going. Can we book Triple occupancy rooms?

Triple occupancy rooms are available based on first-come-first-serve basis. All request for additional rooms not within this period, or in other room categories will be subject to room availability and terms to be agreed upon.

6. Check-in and Check-out Date and time?

Check-in time is from 15:00 hours. Check-in before 15:00 hours is subject to room availability. Check-out time is before 11:00 hours. All late check-out requests after 11:00 hours are subject to availability and there will be additional charges from the hotels for late check-out. All standard package is base on 5 days 4 night. Guests will be responsible for handling any room extensions individually unless the majority or all of them opt to extend their stay together. Additionally, please note that the room rate may vary for the extended day. PGA reserves the right to adjust the package price in case the hotel room rate increases due to late registration.

7.  What is the Cancellation Policy?

PGA reserves the right to charge full amount of the package for any cancellation.

8. Any charges incurred in the event of a confirmed reservation being a no-show?

Should there be no-show for confirmed reservation; a charge for full package will be levied as no-show charge.

9. What is the Refund policy?

No refund is allowed once the registration is submitted as we are unable to request for refund from the hotel, transportation partner and other arrangements.

10. Airport transportation for arrival and departure?

Airport transportation for arrival and departure will be organized exclusively for individuals who have furnished their flight information during the registration process.

11. Who is responsible for my safety?

Students and parents should be responsible for their personal safety. PGA's major responsibility is organizing the competition itself, and do not have duty of care to students' or travellers' trip to Bali. Please refer to PGA TRAVEL and TRIP RISK ACKNOWLEDGEMENT/LIABILITY WAIVER FORM for more information (available after your registration).

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